FAQ
These are some of the most common questions and answers about MCW. If you couldn't find your question in the list below, please contact our Customer Support.
Deposit
What deposit method do you accept?
We accept Local Bank Transfer, Online Bank Transfer. However, it will depend on your chosen currency and your location.
What is the minimum and maximum deposit amount?
The deposit limit will vary depending on each deposit method. Minimum and maximum deposits will be determined by the system and will be displayed on Deposit Page. If you have any questions or clarifications, please contact our Customer Support. Alternatively, you can visit our Deposit Page for more information once you login to your account
What should I do if I am having a problem of making a deposit?
If you have any problem of making a deposit, please contact the Customer Support or email us at [email protected]
What currencies do you accept?
We accept the below currencies:
INR: India Rupee
BDT: Bangladeshi taka
How long does it take to process my deposit?
Processing times depends on your chosen method. Majority of the deposit take not more than 3 minutes. If you require any clarification, please contact the Customer Support.
Withdrawal
How can I make a withdrawal?
Withdrawals are only available via Local Bank Transfer. Go to DEPOSIT page and click WITHDRAWAL, fill in all the bank details and submit your request. For more questions or clarifications on the methods of withdrawal, please contact our Customer Support.
What is the minimum and maximum withdrawal amount?
Each withdrawal method may have a different withdrawal limit. Minimum and maximum withdrawal will be determined by the system and will be displayed on deposit page. If you require any clarification, please contact our Customer Support.
Can I cancel a withdrawal request and how do I do it?
As long as your withdrawal has not been processed, you may contact our Customer Support to cancel the withdrawal request.
What identification do I need to supply for making a withdrawal?
You do not need to provide any identification for making a withdrawal. However, there may be an occasion that we will request a copy of your proof of ID front and back and a copy of a recent utility bill for security reasons.
I don’t have any bonus, is there a requirement to be able to withdraw? If yes, what is the requirement?
Players without bonus should wager 1x to be able to withdraw. Please note that any bets rejected, voided, drawn or tied will not count towards any wagering requirement.
My Account
What should I do if I have forgotten my username or password?
If you have forgotten your username or password, simply click on the 'Forgotten password?’ section and you will automatically receive a link to reset you password in your registered email. Alternatively, our Customer Support team will assist you.
How do I close my account?
Please contact our Customer Support team.
Can I have more than one account?
We only allow one account per household.
Can I change or update my personal information?
If you would like to change any information within your account, please contact our Customer Support team who will be happy to assist you.
Technical
What should I do if I have problem with accessing the MCW website?
Check the explanation of error code shown on the screen when the problem occurred and contact our Customer Support team.
What should I do if I cannot log into my account?
Check the explanation of error code shown on the screen when the problem occurred and contact our Customer Support team.
What should I do if I encounter problem with the connection?
Check your internet connection status or contact your internet service provider.
Why can’t I access the MCW website?
Please contact our Customer Support team for assistance.
Customer Care
How can I contact the MCW Customer service team?
You may contact our Customer Support team via Email or Live chat.
How do I use live chat?
Simply click on the Live Chat banner on the right hand side of the homepage.
How long will it take for the customer service team to reply my email?
We will aim to reply to your email within 2 hours.
What is the email address for the customer service team?
What do you need my email address for?
We need your email address for contacting you with important information, latest news and promotions, and to assist you with any queries you may have.
Others
How can I be an affiliate of NextBet?
Please contact [email protected] for details.
Is it legal for me to bet?
You will need to be over the age of 18 to bet with us.
Sportsbook
Sportsbook – What is 1X2?
“1X2” refers to 3 outcomes that may occur within a defined period of an event.
Home team will win, Away team will win, or the event will end in a Draw (X).
Sportsbook – What is Handicap?
Handicap bet is when each outcome has a + or – sign applied to it. This handicap is often called the ‘line’. On a ‘line’ of 1.75, one team will have 1.75 points added to their score, one team will have 1.75 points subtracted from their score. The Handicap winner is the team who ‘covers’ the spread based on the line and the final score.
For example, if team A and B are playing a soccer game and the line is +1.75 for team A which means that they’re the underdogs, If they lose by 1 or less you’re going to win the bet. Final result of team A is 1 and team B is 2. If you bet on team A in that case you would win your bet.
Sportsbook – What is Outright?
Outright markets provide the opportunity to choose who will win a specific award, competition, group, or race etc.
Examples include:
The final outcome of a competition, i.e. Golf Tournament or F1 Driver’s Champion.
The final outcome of a preliminary round, i.e. Group winner in the World Cup.
The final outcome of a race, e.g. individual winner of a F1 race.
MVP award winners etc.
Sportsbook – What is Cash Out?
Cash Out is a feature that allows the early settlement for whole or a portion of your bet tickets before the results of selected events or fixtures are determined.
Step 1: Only matches having the “Cash Out” icon are eligible for Cash Out. Step 2: Once you place you bet, you will be able to see your bet under statement. Step 3: Cash Out button and Cash Out amount will be shown at each ticket. Step 4: Use a slider or input stake directly to Cash Out. Please note that the minimum partial cash out amount is at least 20% of the original stake of the bet ticket. Step 5: Once clicked the “Cash Out” button and confirmed it, the system will immediately process to Cash Out the ticket.
Note:
Cash Out is not available in Parlays, other multiple betting options and bonus bets.
Cash Out can only be processed once for any bets.
Sportsbook – How do I create a Mix Parlay / Multiple Bet?
A parley requires a minimum of 2 selections to be added into the same bet. This can include handicap/point spreads, moneylines, totals, futures, or even prop bets, as long as the bets are on different matches. If any of the bets in the parlay loses, the entire parlay loses. However, if all wagers win, the bettor gets a bigger payout. It is a high-risk, high-reward style of betting. And now, you can even place Mix Parlay bets across different sports on MCW!
To make a mix parlay bet:
Step 1: Login to your MCW’s account.
Step 2: Click Sportsbook and choose ‘Parlay’ bet.
Step 3: Navigate to your desired sports.
Step 4: Select two or more matches. You can combine different sports.
Step 5: Choose your parlay type.
Step 6: Enter your bet amount and click ‘Bet’.
Sportsbook – What is Virtual Sports?
Virtual Sports is a selection of scheduled fixed odds games (events) in which the outcome is determined by a Random Number Generator (RNG). They are derived from fantasy sports and are inspired by real sporting events. A virtual betting game can be played at all hours of the day, offering customers betting opportunities whenever they want.
Players can wager on virtual horse racing, tennis, soccer, basketball, motorsport, cycling matches, and are offered the same types of bets that would be available if they were betting on a real event: outright winner, total score, over/under, moneyline, finishing positions, etc. Practically any sport can have a virtual counterpart, and many providers even offer 3D graphical simulations of matches, fights, and races. From the perspective of the bettor, the experience looks very similar to betting on real sports, but the actual outcome is determined by an RNG.
For all prices presented in the video streams the Fractional displayed is used, and the outcomes cannot be influenced in any way by MCW. MCW will be voiding all players’ bets and returning funds to the players’ account in the event of a technical problem with the virtual sports.
The main difference between virtual sports and live events is speed and frequency. Live betting is associated with long waiting times between matches or races. Virtual sports, on the other hand, are available around the clock, with no holidays, offseasons, or other interruptions. The process is much quicker too, so the bettors can place more wagers on virtual sports than they would when betting.
What is Kabaddi?
Kabaddi is a popular contact team sport. It is played by two teams that both consist of twelve players each with seven players per team taking to the field of play at any one time. The game is played in a large square arena in 20 minutes halves, for a combined playing time of 40 minutes. The object of the game is to simply score more points than the opposition team within the allotted time. To do this, each team must attempt to score points by both attacking and defending.
When attacking, the offensive team sends a player (known as a raider) into the opposition’s half of the court, whilst chanting the word ‘Kabaddi’ repeatedly, tagging members of the other team, and running back within 30 seconds. The more opposing team members they tag, the more points they score. The first goal of the raider is to reach over the baulk line. Failure to do this results in the raider being out, and cannot participate in the next part of the game.
The second goal of the rader is to touch as many players as he can and make it back to the midline before he is caught and tackled by the defenders. Raider can do this in several ways, with a hand touch, a toe touch, a kick or by trying to escape a tackle and reaching for the midline. But if the opposing team can physically prevent them from returning to the midline, they score no points! Several tactics can be used such as the angle hold, back hold, front tackle, and forcing them off the court entirely.
In Kabaddi, players can be temporarily sent ‘out’ of play for a variety of reasons. Whenever your team gets a member of the opponent team out, you have a chance to bring back or revive someone on your team who has previously been ruled out to re-join the team.
Lobby – It is an extended area of play. These are only active when a defender has been touched, and give both raider and defender more room to try and score or get the raider out.
Bonus Line – The bonus line is only active when there are 6 or 7 defenders on the court. If a raider puts one foot in the bonus line and with one foot in the air, he will score one point as long as he makes it back to the midline.
Super Tackle – If there are 3 or less defenders on the defending team and they manage to tackle a raider, this is known as the super tackle, and score two points. One for eliminating the raider and a bonus point for doing so with 3 or less defenders.
Do or Die Raid – If a team has two unsuccessful raids (they score zero both times), the third raid is the ‘do or die raid’. Failure to score on the third raid results in the raider being out.
All Out – If in the rare instance a raider gets all the defenders out in one raid, this is known as the ‘all out’. The raiding team gets one point per player and an additional two points.
The most popular Cricket Markets
In this section, we’ll give you the low down on some of the most popular cricket bets that you can place. If you’re brand new to cricket, check out this entire list and work to find some that look like a good fit for you. If you’re a more advanced cricket player, we’ve probably got some listed below that you have not tried yet. After checking out this list, you might find something new to use in your cricket betting adventures.
✓ Toss Winner For a cricket wager that isn’t really tied to the performance of any actual team or player, check out the win toss bet. Here, you’ll just be picking which of the two teams you think will win the coin toss at the start of the match. This can be a fun way to bet on a coin flip, literally.
✓ Toss Combination If the win toss wager above sounds attractive to you, then you might also like the idea of placing a toss combination bet. For this wager, you’ll start by picking which team you think will win the coin toss. However, there is a second component that you also must decide. Once you’ve selected the team that you think will win the toss, you also have to decide if you think they will opt to bowl or bat first. To win this bet, you’ll have to pick both parts of the combination correctly.
✓ Match Betting The most common form of cricket wager is the match betting bet. This is a straightforward bet as you only have to pick from three different outcomes. You’ll either select if you think that the home team will win, the away team will win, or if the match will end in a draw. That’s it! Due to the simplicity of this wager, it is super popular in the cricket betting crowd.
✓ Completed Match For one day matches, you can place a bet on if you think that the game will be finished that day or not. If you believe that the weather or some other outside factor could impact the game finishing that day, then you might consider placing a bet that the match will not be completed. For this wager, you’ll merely bet yes or no if the game will be finished on the day that it is scheduled.
✓ Tied Match Another straightforward cricket match bet is the tied match wager. For this wager, you’ll merely bet yes or no if you think that the match will end in a tie. If you select correctly, then you’ll win your wager.
✓ Innings Runs For this wager, you’ll try to correctly predict the number of runs that will be scored in the first innings of the match. In most sportsbooks, you’ll find this type of bet as an over/under wager. In this case, the sportsbook will post a number of runs and then you’ll merely wager if you think that the actual number of runs scored will be over or under the number displayed by the sportsbook.
✓ Most Run Outs Another uncomplicated cricket wager is the most runs out bet. A run out usually occurs when the batsmen are attempting to run between the wickets, and the fielding team succeeds in getting the ball to one wicket before the batsman has made their ground at that end. Here, you’ll just need to decide which of the two teams will have the most runs out in a match or series.
✓ Top Bowler If you’re looking to wager on some specific players, you might consider a top bowler bet. Here, you’ll select the player that you believe will take the most wickets during a match or series. It’s up to you to decide which player from either team will earn this title. If you’re able to pick correctly, you’ll be rewarded with a nice payout from the sportsbook.
✓ Top Batsman Another player specific wager is the top batsman bet. For this wager, you’ll need to select which player that you think will score the most runs during a match or series. You can pick from any player on either team. Since this wager is more difficult to predict than just picking which team will win correctly, it often has higher associated payouts if you’re able to get it right.
✓ Team of Top Batsman If you don’t want to try to pick the exact player that will be the top batsman, you have another option that makes it a little bit easier to get it right. With the team of the top batsman bet, you just have to decide which team you think the top batsman will come from. Since you only have two options to select from here, your odds of winning this bet are much lower than correctly picking the top batsman himself.
✓ Over/Under Score Another favorite version of a cricket wager is the over/under bet. This wager starts with the sportsbook posting a total score that they think the team will have by the end of a match or series. Your job is to decide if you believe that the team’s actual score will come in over or under that number posted by the sportsbook.
✓ Odd/Even Runs For this type of cricket wager, you’ll decide if you think that a team’s runs for a match will either be an odd or even number. It’s worth pointing out that a score of 0 is considered to be an even number for this bet. With only two potential outcomes for this wager, it’s a very simple wager to comprehend.
✓ Method of Dismissal If you’re into live betting on cricket, check out the method of dismissal wager. With this bet, you’ll decide how a batsman in the crease will end up being dismissed. Most often, you’ll be able to select from the following potential outcomes: caught, bowled, run out, LBW, stumped, or other. All that you have to do is pick the one that you think is the player that will be dismissed and then hope that you are selected correctly!
✓ Series Winner If you’re new to watching or betting on cricket, you might not be aware that it is very common for two teams to enter into a series of matches. Instead of just playing one game, they’ll often play multiple games in a row. With a series winner wager, you’ll be picking which of the two teams you think will come out on top at the end of the series of matches. Don’t forget that you’re choosing the winner for the entire series as opposed to just one of the individual matches.
✓ Series Score Another way that you can bet on a cricket series is to wager on the score of the series. Here, you’ll bet on what the final overall score of the series will be. The options from the sportsbook will be around how many matches each team will win in the series. Just pick the one that you think will be the end result and wait to see if you selected correctly.
✓ Tournament Outright Winner If you’re looking to wager on a cricket tournament, one of the wagers that you can place is on the outright winner of that tournament. Here, you’ll need to select which team you think will rise above all of the others to win the tournament. When you go to place the wager, the sportsbook will list the associated lines for all of the teams in the tournament. Just select the team that you think will win it all and hope for the best.
✓ Man of the Match/Player of the Series It’s extremely common in cricket for a single player to be tapped as the Man of the Match or the Player of a Series. With these two bets, you can select which player you think will earn the title. For the most part, these wagers are only available in major markets so you might not come across these if you’re betting on smaller market cricket matches.
What does ‘Accept at any odds’ mean?
Odds may change between betslip creation and bet placement, therefore, choosing to accept at any odds will still allow your bets to be placed when the odds change.
What are the minimum and maximum betting amounts?
The minimum and maximum bet amounts vary by sport and event. Specific values allowed will always be displayed within your bet slip.
What is a Bet ID?
A Bet ID is a unique reference number that relates to a transaction made on your account which allows us to quickly find the detailed information.
How can I check my Exchange Betting history?
In order to check your Exchange Betting history:
Step 1: Login to your MCW’s account.
Step 2: Click Exchange and select ‘Account’.
Step 3: Click ‘Bets History’.
Step 4: Specify the time period during which your bets were placed and then click on “Get History”. Your betting history including your “Bet ID” will be displayed as below.
What is the difference between Bookmaker & Betting Exchange?
Bookmaker market means betting with the bookmaker and betting on the odds they offer. When you bet on a traditional bookmaker you are betting against MCW rather than against other MCW’s customers. Therefore it is MCW who sets the prices and carries the risk.
A betting exchange, on the other hand, offers more competitive odds due to its nature as a peer-to-peer platform and the market is driven by supply and demand. It matches bets from backers and layers, you could be betting against one person or several in a betting exchange. The odds are generally higher for the betting exchange than for the same selections in traditional bookmakers, but unlike the traditional bookmaker, when you place a bet on a betting exchange you will need to pay commission on your net winnings on each market.
For more information, check out the video below!
What does the terms “Back” and “Lay” betting in Betting Exchange mean?
“Back” bets and the odds are always marked in blue, and ‘Lay’ bets are always marked in pink. “Back” betting is betting on an outcome To Happen while “Lay” betting allows you to play the role of the bookmaker. In a lay bet, you always stand to win the stake of the opposing bet; which is, betting on an outcome Not To Happen.
Liability is an important concept to understand when learning about laying bets. Think of yourself as the bookmaker. If you lose your bet, the bookmaker keeps your stake. If you win, then the bookmaker has to pay out your winnings. It can be a lot more than your original stake. This is the same as laying a bet. If the selection does win, you have to pay out the winnings. That potential payout is known as your liability. This is how much you need to pay out if you lose your lay bet.
Placing a Lay Bet
Select a market, choose a selection you want to lay and click on the best lay price/odds.
In the following example, you are laying a team at odds of 1.87, the backer is staking ₹100. Your liability of ₹87is taken from your balance as this is your worst case scenario.
Your potential profit: ₹100 Your potential loss: ₹87
In this example, if the team wins the tournament, the total payout will be ₹287. You have to pay ₹87 to the winning customer, as the backer’s original stake is returned to them. If the team loses the tournament, you win ₹100 minus commission from the betting exchange.
What is a Premium Bet?
Premium bets are sportsbook markets available for all sports and it will not affect the liquidity of the Exchange. Both in-play and pre-match markets are available for Premium bets. In-play betting allows punters to place bets throughout a match, while pre-match betting can only be placed before the event begins.
For example, 1st innings – Chennai Super Kings SRL total:
An innings is one of the divisions of a cricket match during which one team takes its turn to bat. The innings ends if the batting team is “all out” or all over of Ball delivery is finished. If you bet on ‘over 158.5’ means you believe that Chennai Super Kings SRL team will have a total number of 159 runs or above in the 1st innings and vice versa.
The number shown is the odds. There are minimum and maximum stakes applied to each bet. You can choose whether or not to accept at any odds. Odds may change between betslip creation and bet placement, therefore, choosing to accept at any odds will still allow your bets to be placed when the odds change.
What is a Fancy Bet?
A fancy bet is an additional bet market customized for cricket punters and is applicable only to cricket. Fancy betting has specific betting rules on it’s own. Betting on Fancy bets will not affect the liquidity of the Exchange.
What do the terms “Yes” and “No” mean? Fancy bets will always be back bets. The term ‘Yes’ means you are betting on an outcome To Happen while the term ‘No’ means you are betting on an outcome Not To Happen.
For example, NCC 5 Over Runs:
‘NCC’ is the abbreviation of the team, while ‘5 Over Runs’ refers to the total runs scored in the first five overs of the match. An over involves six deliveries from the bowler. If you bet on ‘Yes’ means you believe that NCC will have a total of 62 runs or above in the first five overs. If you bet on ‘No’ means you believe that NCC will have less than a total of 61 runs in the first five overs. Thus, the final result must be 60 runs or below in order to win the bet.
Another example, Fall of 1st WKT NCC:
“NCC” is the abbreviation of the team, while ‘Fall of 1st WKT’ refers to when the 1st batsman will be out. If you bet on “Yes”, this means that you believe the batsman will be out after 58 runs. And if you bet on “No”, this means that you believe the batsman will be out before 58 runs. If the 1st batsman is out when there are 54 runs, betting on ‘No’ will win the bet.
The number shown below the runs is the odds. They have minimum and maximum stake on the right hand side applied to each Fancy Bet. You can choose whether to accept at any odds. This allows you to accept that price changes may occur between betslip creation and bet placement, so you will always get your bet on instead of seeing errors or bet placement rejections due to price movements.
How can I check my Sportsbook Betting history?
In order to check your Sportsbook Betting history:
Step 1: Login to your MCW’s account.
Step 2: Click Sportsbook and select ‘Statement’.
Step 3: Click ‘Settled’ and expand your settled bet. Your betting history including your “Bet ID” will be displayed as below.
Why hasn’t my bet been settled after the event is completed?
Bets are usually settled within 5-30 minutes of an event finishing and the results being known. Live/In Play results may be settled during breaks in play such as half time (where the markets have known results).
There can sometimes be a delay during busy periods due to an influx of bets for highly popular events, in which case this time period is extended. At all times we endeavour to have bets settled as soon as possible. Please note that before a bet is settled we must receive official confirmation of the result from a variety of sources. If there is any ambiguity in the result of an event then settlements will be delayed until it can be confirmed.
If you do have a query regarding settlement, please have the Bet ID and details ready before contacting our 24/7 customer support team to ensure that your query is dealt with as efficiently as possible.
Where does your company obtain the results related to the events offered?
We confirm the results by watching the live event or obtaining information from the official governing body of the event.
What happens if I disconnect from the internet while placing my bets?
If you had successfully placed your bets, bets will remain in effect even if you have lost your internet connection. Once you log back in into your account, you can check the event results on the results page and view the results of your bets in the My Account (Exchange betting) / Statement (Sportsbook betting) section.
For bets that were unsuccessfully placed when the internet connection was lost, your balance will not be deducted. You only need to login again after re-connecting to continue. You can always check your betting activities in the My Account (Exchange betting) / Statement (Sportsbook betting) section if you are unsure whether the bets were placed successfully.
If an event is suspended or abandoned, will the bet be cancelled?
Should an event be suspended, abandoned or postponed and fail to resume after 48 hours from the official kick off / start time, the result as it stands will be deemed void and bets will be cancelled, unless stated otherwise in the Rules & Regulations. Certain markets that are unconditionally determined will be settled accordingly. The settlement procedures for these markets are stated in the Rules & Regulations. The company’s decision to cancel bets in such an event is final and is regardless of any official decision by the event referee or relevant governing authority. For ‘Parlays’, the bet will still be considered valid, though the selection within the parlay will be considered void. The payout formula will be calculated as (1) for that particular selection.
Can I change or cancel my bet?
Unfortunately, once you’ve confirmed your bet, it’s not possible to cancel or edit it. Always make sure that the details of your bet are correct before you confirm it.
Casino
What kind of live casino games are available on MCW?
We currently have more than 10 different live casino games from 4 leading live gaming providers. Let’s have fun with our sexy dealers in hot bikinis!
Evolution Gaming
Playtech
MicroGaming
AESexy Gaming
What is Baccarat?
Currently, MCW provides two types of baccarat, which are:
Classic Baccarat
Insurance Baccarat
In the game of Classic Baccarat, a total of 8 decks (416 cards) of cards are used. Aces are worth 1 point while Ten, Jacks, Queens and Kings are all worth zero (0); and each card less than Ten is worth their face value. Once the total value of the cards reaches a double-digit, the second digit will become the hand value automatically. The winning hand is the one with a total points closest to 9.
In the game, two hands are dealt in Baccarat – The Banker’s hand and the Player’s hand. Initially cards are dealt to ‘Player’ first, if either players or bankers card points equal to 8 or 9 after the first set of cards are dealt, they both stand and no further cards are drawn, this is known as natural win. However, if there is no winner after the first set of cards are dealt, a third card may or may not be dealt according to ‘Three Card Rules’.
There are other optional side bets, such as Big/Small, Banker/Player Pair, Any Pair, Perfect Pair, Bonus Play and Super Six.
While Insurance Baccarat means a bet being offered to a player at fixed odds in accordance with the Baccarat Insurance Pay Table before either the Player or Banker hand goes into the third card as per the Baccarat Table of Play.
Standard bet type and payout:
Banker wins, 1:0.95 payout
Player wins, 1:1 payout
Tie wins, 1:8 payout
What is Dragon Tiger?
Two hands are dealt in a game of Dragon & Tiger – The Dragon’s hand and the Tiger’s hand. There are three possible outcomes: “Dragon”, “Tiger”, and “Tie”. The winning hand will be the hand with the highest ranking card. K is the maximum, while Ace is the minimum. There is no ranking of suits in the game of Dragon Tiger.
If the round of play is a “Tie”, all “Dragon” and “Tiger” wagers shall lose half of the wagered amount while all “Tie” wagers win with the payout 8 to 1.
Standard bet type and payout:
Dragon’s Hand wins, 1:1 payout (50% commission charge when Tie)
Tiger’s Hand win, 1:1 payout (50% commission charge when Tie)
Tie wins, 1:8 payout
What is Roulette?
Roulette’s wheel has a total of 37 pockets, each comes with a number from 0-36 representing pockets. 36 of the pockets were coloured with red or black, and the number 0 coloured with green. In the game of roulette, the dealer spins the wheel in one direction, then spins a ball around a tilted circular track, running around the outer edge of the wheel. Once the ball loses momentum, it should pass through an area of deflectors and eventually drop and stop on one of the pockets, which then determines the winning number and color. The ball must complete at least four revolutions around the track of the wheel to constitute a valid spin.
What is Sic Bo?
Sic Bo is a game of chance played with three dice with face value 1 to 6. The dice will be shaken by the dealer after all bets have been accepted. The objective of Sic Bo is to predict and bet on the outcome and different result combination of the shake of the three dice. In the event where any of the dice is overlapping or is not lying flat on the floor of the shaker, the dice will be shaked again until a valid result is obtained.
What is Andar Bahar? (Only available on Mobile)
Andar Bahar is a very simple 50/50 chance game that involves the use of a single pack of cards. The dealer first deals a face-up card in the middle of the table which is called the main card. Cards are then placed alternatively on Andar and Bahar, and if the number on the dealt card matches the main card’s number, the game ends.
You can wager on whether the Andar’s hand or the Bahar’s hand would match the main card. There is also a side bet called ‘Color’ bet. The Color bet wins if the dealt card matches both the number and color of the main card.
What is Teen Patti? (Only available on Mobile)
The name Teen Patti means ‘three cards’ in Hindi and is played with a 52-card deck, without the Jokers. Ace is designated as the highest value card and ‘two’ stands as the lowest value card. You can wager on whether Player A’s hand or Player B’s hand has the higher order of the cards.
The ranking of the possible hands, from high to low is as follows:
Pure Sequence or Straight Flush: Three cards of the same suit in sequence.
Trail or three of a kind: Three cards of the same rank.
Sequence or Straight: Three cards in sequence but not all in the same suit.
Color or Flush: Three cards of the same suit that are not in sequence. If both the player’s hands are flush, the highest card will be compared.
Pair or two of a kind: Two cards of the same rank. Between two pairs, the one with the higher value is the winner.
High Card: A hand which has no pairs and is not a straight or a flush. If players share a common high card, the next highest card is used to determine the winner.
Is there any limitation on the minimum and maximum bet limits in each live casino platform?
The minimum and maximum bet limits vary depending on each live casino platform and the specific game table you enter.
Before you enter a game, simply check the bet limit shown on the table lists.
What should I do in case of an error or dispute?
Kindly contact our 24/7 customer service team via Live Chat and provide the information as follows:
Username
Game details
Name of game
Bet ID
Bet amount
Bet time
What happens if I disconnect from a game?
If you are disconnected from the game due to a connection problem, your bet will be recorded and paid based on the results of the round. You can check the results in the game history.
How can I know that the live casino games are streamed in real time?
All of our online live casino games are run by real live dealers and streamed in real-time. Each gaming provider has a different way to prove that, for example in AE Casino, you can contact the phone number displayed on the screen to verify it.
Can I get a refund if I make a wrong bet?
Unfortunately, once you’ve confirmed your bet, it’s not possible to cancel/edit it or request for a refund. Always make sure that the details of your bet are correct before you confirm it.
Slots
What is RNG, and how do they work?
RNG stands for Random Number Generator. It’s a mathematical construct used to generate a random set of numbers which, when applied to casinos, could translate to a cherry on the reels, a red on the roulette wheel, or an ace in your hand. RNGs are just the modern application of randomness devices that have existed since ancient times such as dice, shuffled cards, a coin toss, drawing straws, etc. They ensure the randomness and fairness of all our non-live games.
All of our games, with the exception of Live Casino games, use a Random Number Generator (RNG) to determine the outcome of every hand or spin. The outcome cannot be influenced by any external factors, including ourselves, in any way.
What slot games does MCW provide?
At MCW, you can enjoy massive collection of slot games from the leading game providers:
MG (Microgaming)
RT (Red Tiger)
SG (Spade Gaming)
JDB (Just Do The Best)
JILI
PG (Pocket Games Soft)
PT (Playtech)
What happens if I disconnect from a game?
If you are disconnected from the game due to a connection problem, your bet will be recorded and paid based on the results of the round. You can check the results in the game history.
What does Payline mean?
The number of paylines available in a game is among the most important features of any slot machine. A payline, in simple terms, is the line on which a payout will be awarded based on winning combinations. In general, the more lines you play, the more chances you have to win. But the more lines you play, the more each spin is cost.
To be sure of all possible wins and payouts, always view the paytable, usually located within the main gaming screen. Here you will find paylines, payout odds, winning combos, and more, including info on how to play the bonus events.
Classic 3 reels, 1 payline
5 reels, 25 paylines
5 reels, 60 paylines
5 reels, 243 paylines
What is the wagering requirement?
Wagering requirement also known as Turnover requirement. A wagering requirement is a multiplier that represents the number of times you have to play though a deposit or bonus before you are able to withdraw any winnings.
There are two situations:
Without applying for any promotion
For example: I made a deposit of ₹200 without applying for any promotion. This means that I have to complete a 1x wagering requirement which is ₹200 on any games, before I can withdraw any pending winnings gained.
Applying for a promotion
For example: I am given a ₹200 casino bonus with 10x wagering requirements. This means that I have to bet at least ₹2,000 on eligible games, before I can withdraw any pending winnings gained.
Note: Stakes on some of our games may not count in full towards the wagering requirement, Standard Game Weightings may apply. Please always check the terms and conditions to clarify this.
Table
What kind of table games are available on MCW?
We currently have more than 10 different table games from 4 leading live gaming providers. Immerse yourself into these captivating games and get a chance to earn great prizes. Click to learn more.
KM (Kingmaker)
JILI
BPoker
LudoBet
KM (Kingmaker) Kingmaker’s special features:
A multiplayer feature with leaderboards that ensure that you will never play alone without betting buddies!
An optimised and mobile friendly game. play at the convenience of your pc or any mobile devices!
Access all your favourite games with one unified kingmaker game lobby!
The Kingmaker table games we provided as below:
Coin Toss is an exciting classic game of head or tail. Players have to guess and may choose to bet between the two options, Head or Tail. The toss of the coin will show one side that serves as a winning result. Player wins the round if the guess is correct! Coin Toss comes with a lightning bonus feature that would appear randomly on one of the bet options. If it lands on your winning bet, you will receive a higher payout! Additionally, Coin Toss comes with a unique 4 coins version. Besides more betting options, it also has a lightning bonus feature of higher payout!
Special Features:
Offers unique 1 coin and 4 coins game modes!
1 coin comes with a lightning bonus feature to win 1.2x rewards!
4 coins comes with a lightning bonus feature to win rewards up to 20x!
Card Matka is a simple double-wheel roulette game that uses playing cards of J,Q,K and suits as symbols. After each spin, the symbol and suit that falls within the pointer at the top centre of the wheel determines the final result.
Special Feature:
Lightning bonus feature to win rewards up to 6x!
Number Matka is a simple game of picking a random number from 0 to 9 out of 3 wheels. The game has a total of 3 wheels that will spin concurrently each time and ends at a final number outcome between 0 to 999. Players can pick from a single digit number or all the way up to specific 3 digit numbers. The more numbers picked the higher the winnings!
Special Feature:
2x bonus feature to win rewards up to 1900x!
Tai Xiu, also known as big and small or hi-lo, the game uses three dice and a table with a variety of betting options on the roll of those dice. The player simply bets on the combination of the three dice that would appear.
Special Feature:
2x bonus feature to win rewards up to 200x！
Sic Bo, meaning “dice pair” is an ancient Chinese gambling game. The game uses three dice and a table with a variety of betting options on the roll of those dice. The player simply bets on the combination of the three dice that would appear.
Special Feature:
2x bonus feature to win rewards up to 200x!
Vietnam Fish Prawn Crab is a vietnamese version of Fish Prawn Crab. The dice are characterized by unique symbols, rather than numbers. This game uses three dice and a betting table. Along with a variety of different bet options, the player simply bets on which symbol combinations will appear.
Special Feature:
2x bonus feature to win rewards up to 12x!
Andar Bahar is a popular and simple card game originating from Southern India. The game uses a deck of 52 cards. The dealer will draw the first card and place it in the middle of the betting table. The first card is called the middle card. Players may then choose to bet between two sides, known as Andar and Bahar. The remaining cards are then being dealt to each side one at a time. The game ends if one side is dealt a card that matches with the value of the middle card. We have also added 9 enticing side bets to bring more excitement to the game! With these side bets, players can make their predictions and bet on the number of cards that may be dealt in a single round. Andar Bahar comes with a 2x bonus feature that appears randomly on the betting table. If it lands on your betting options, you might receive winnings up to 240x!
Special Feature:
2x bonus feature to win rewards up to 240x!
Thai Hi Lo 2 is a thai version of high or low (hi-lo) that is played with three dice on a shaker. The game uses three dice and a table with a variety of betting options on the roll of those dice. The player bets on the combination of the three dice that would appear at a high or low score. Thai Hi Lo 2 comes with a 2x bonus feature that would appear randomly on the betting table. If it lands on your betting option, you might receive winnings up to 10x! If you are looking for a traditional dice game with a Thailand spin, try out Thai Hi Lo 2 now!
Special Feature:
2x bonus feature to win rewards up to 10x!
Belangkai 2, a spinner with four different symbols is spun and covered in a bowl. Along with a variety of betting options, the player simply bets on which symbol will appear after a spin.
Special Feature:
2x bonus feature to win rewards up to 5x!
Max Keno is a wildly popular lottery-style casino game. Every round, 20 out of 80 non-repeat numbers will be randomly drawn from a random number generator (RNG). With a variety of betting options, the player bets on the outcome of the total sum of 20 drawn numbers that would appear.
Special Feature:
The only keno game in the market that provides an exciting live multiplayer experience.
Xoc Dia 2, also known as Shake The Plate, is an even-odds game. It is played with four chips, each red on one side and white on the other. The chips are put on a plate and covered with a bowl. Shaking the plate takes place. With a variety of betting options on the number and colour of the combinations, the player simply bets on the combinations of reds or whites that would appear. In each round, the special lightning feature will strike once with random multipliers, and you could stand a chance to win up to 20x of your bet amount!
Special Feature:
Lightning bonus feature to win rewards up to 20x!
7 Up 7 Down is a simple two 6-sided dice game. Two dice are rolled and players predict the total sum to be below 7, above 7 or exactly 7. Each round, 1 random lucky option gets a lightning bonus! If it strikes your winning bet, you will win up to 2x your bet amount!
Special Feature:
2x lightning bonus feature to win rewards up to 6x!
1x guaranteed option every round!
Bai Buu as known as 4 Cards Poker is a famous table casino game in Vietnam. The game is played with a standard 52-card deck where players challenge the Banker. Each Player is dealt 4 cards to arrange into two rows called ‘High Hand’ and ‘Low Hand’. There are two sides in this game: Player and Banker. Each side is given 4 cards and players will compare their card values to the banker to determine wins and losses.
European Roulette is a very popular variant of Roulette. There are total of 37 numbered pockets, with a single 0 pocket numbering from 0 to 36. There are 2 separated bet tables available for players to choose from, the Classic and the French table. Additionally, lightning will randomly strike between 1-5 numbers on the 0 to 36 options each round.
Special Feature:
Lightning bonus feature to win rewards up to 500x!
Non- multiplied straight up bets will pay 29:1
Baccarat is played by betting on the Player’s or Banker’s hand. The player and banker will receive 2 cards each. A third card may or may not be dealt according to the result of the initial 2 cards. The final hand with the closest total to 9 wins!
Special Feature:
A 2x bonus symbols will appear and land randomly on the table.
Jhandi Munda is a simple six 6-sided dice game with 6 unique symbols. The symbols with the highest or equally highest number of appearance in the outcome wins.
Special Feature:
Multiplayer experience – enjoy LIVE game experience with other players.
2x bonus feature to win rewards up to 12x!
JILI
The JILI table games we provided as below:
Andar Bahar is a popular and simple card game originating from Southern India. The game uses a deck of 52 cards. The dealer will draw the first card and place it in the middle of the betting table. The first card is called the middle card. Players may then choose to bet between two sides, known as Andar and Bahar. Players must place a first bet to take part in the final bet. The final bet will continue if both the second and third card do not match the middle card. After the final bet has been placed, the remaining cards will then be dealt to each side one at a time. The game ends if one side is dealt a card that matches with the value of the middle card and players who bet on it receive a payout.
Teen Patti is a game of chance that is played at a table by three to seven different players and is played with a 52-card deck, without the Jokers. Ace is designated as the highest value card and ‘two’ stands as the lowest value card. You can either play Teen Patti ‘Seen’ or ‘Blind’. The former means that you have viewed your three face-down cards before you place your bet. However, ‘Blind’ play means that you place your bet without viewing your cards. Players can call, raise or show during the calling process.
Rules for Playing ‘Blind’ or ‘Seen’
How to Play ‘Blind’ - Where you choose ‘Blind’ play, your bet should either match or double that of the previous player provided he/she played ‘Blind’ as well.
If the previous player played ‘Seen’, then your bet can either match or can be half of that of the player.
How to Play ‘Seen’
If a previous player plays ‘Seen’, you will need to double their bet if you intend to play ‘Seen’ as well.
Where the previous player is playing ‘Blind’, you need to double or quadruple your bet if you play ‘Seen’.
The ranking of the possible hands, from high to low is as follows:
Trail or three of a kind: Three cards of the same rank.
Pure Sequence or Straight Flush: Three cards of the same suit in sequence.
Sequence or Straight: Three cards in sequence but not all in the same suit.
Color or Flush: Three cards of the same suit that are not in sequence. If both the player’s hands are flush, the highest card will be compared.
Pair or two of a kind: Two cards of the same rank. Between two pairs, the one with the higher value is the winner.
High Card: A hand which has no pairs and is not a straight or a flush. If players share a common high card, the next highest card is used to determine the winner.
Special Bonus: Gullak
Each game will collect extra coins (in proportion to the amount of the bet). The better the hands you have, the faster the energy bar accumulates. If the energy bar accumulates to 100%, you will win the accumulated total bonus and randomly multiply the bonus with the highest 500%!
Teen Patti AK47 is the most popular poker game in India. In Teen Patti AK47, you can bet on the full range of bets just as you would in our standard JILI Teen Patti. What makes Teen Patti AK47 different is as the name suggests, if your hand includes A, K, 4, or 7, those WILD cards will make you a winner!
BPoker
BPoker is a popular poker game that allows players to bet against other players. In BPoker, we are following the rules of Texas Hold’em Poker Rules. There are two type of games which are:
Hold’em
6+ Hold’em
Hold’em
Each player is dealt two hole cards at the start with five community cards being dealt progressively. The best possible five-cards poker cards, using one or both hole cards together with the community cards, wins the pot. The game is played clockwise starting with the player to the left of the dealer button. Players make wagers on the confidence of their hand’s strength in a bid to win the pot. There is no limit to the betting in this game.
There are a total of four betting rounds: preflop, flop, turn and the river. Each betting round will allow players to call, check, raise, or fold cards. After the final round of betting, players who are still in the hand will reveal their hands. The player with the best five-card hand wins the pot.
Call – When you do not want to raise the stakes but want to continue with your hand you can match the current bet.
Check – If there is no bet placed you can check in order to see the next card. This isn’t applicable to preflop. The blinds are the first bet preflop which must be matched with a call or raised, if a player wishes to continue.
Raise – To increase the bet, once a player chooses to raise, the round will go back to each player to make their decisions.
Fold – If you feel your hand is not worth playing any further you can fold your hand and not commit any more bets.
6+ Hold’em
6+ Hold’em is similar to Hold’em. The only difference is all the cards from two (2) to five (5) are taken out from the deck, leaving 36 cards instead of 52. The Ace card still makes the low with A6789 being the lowest straight and makes the high in all other scenarios including 10JQKA being the highest straight. There is also a notable change in the hand rankings with Flush stronger than Full House.
Ludobet
Learn the rules to the board game Ludo quickly and concisely. The object of the game is to be the first player to move all their pieces to the home triangle. This game can be played by 2 to 4 players. Each player picks a color and puts their 4 pieces inside the matching colored home base. You must roll a 6 in order to move a piece out of your base and onto your start position on the track. That piece is now in play. You can only move pieces that are in play. If you have no pieces in play and fail to roll a 6, your turn ends. If you have 1 or more pieces in play, you can move any one of your pieces the number of spaces along the path as indicated to the number rolled. Pieces move clockwise around the path, jumping at the corners then continuing up their own color’s home column up into their home triangle. If you roll a 6, you can choose to either move a piece out of your base onto the start position or move a piece that is in play. After you roll a six, you get to roll again. If you roll a 6 three times in a row, you end your turn immediately. If your piece lands on the same space as an opponent’s piece, the opponent’s piece is sent back to their base. If your piece lands on a space occupied by one of your own pieces, that space becomes blocked. A blocked space cannot be passed or landed on by an opponent’s piece, but your own pieces may pass or land on it. When your piece reaches the home column of its same color, that piece continues its moves toward its home triangle. A piece can only be moved to the home triangle with an exact roll. When your piece lands on the home triangle, that piece has completed its journey and may no longer be moved. The first player to get all four of their pieces to their home triangle wins. The remaining players continue the game to determine the runner-ups.
Lottery
What lottery games does MCW provide?
The lottery games we provided as below:
Number Game
Happy 5
Parlay 5
Want to earn massive wins? Pick your lucky numbers and win big!
What is a Happy 5?
Happy 5 is played by randomly drawing 5 balls from 20 numbered balls (01 to 20). The results are based on the combination of the 5 numbers drawn.
There are 5 bet types:
Big/Small - The total sum of the 5 numbered balls drawn is greater than or equal to 53 (Big); smaller than or equal to 52 (Small).
Odd/Even - From the total sum of the 5 numbered balls drawn, the last digit is an odd or an even number.
More Odd/More Even - From the 5 numbered balls drawn, if more than three of these numbers are odd numbers, bets on Odds win. If more than three of these numbers are even numbers, bets on Evens win.
4 Seasons - Predict the total sum of the 5 numbered balls drawn will fall in a specific range name. There are 4 different range names to bet on: 15-33 (Spring), 34-52 (Summer), 53-71 (Autumn) and 72-90 (Winter).
Combo - For example, a BIG/ODD bet means you predict that the total sum of the 5 numbered balls drawn is greater than 53 and the last digit from the total sum is an odd number. Other combinations you can bet on are BIG/EVEN, SMALL/ODD and SMALL/EVEN.
What is a Parlay 5?
Parlay 5 is based on the results of Happy 5. A parlay is a single wager that links multiple wagers and is dependent on all of those wagers winning together. If any of the bets in the parlay loses, the entire parlay loses. However, if all wagers win, the bettor gets a bigger payout. It is a high-risk, high-reward style of betting.
All outcomes must exactly match with the selections in order to win the round. Guess the sequence of the balls to be drawn being Over/Under, Odd/Even and Red/Blue.
For example (Over/Under):
Step 1: Choose to bet on 1 to 5 balls.
Step 2: Choose your selection or click ‘Quick Pick’ to complete the selection.
Step 3: Click the ‘Confirm’ button to complete.
Advantage of Parlay 5:
Much higher payoffs compare to Happy 5
More excited
Require more predictive skills
How can I check my lottery betting history?
All of your lottery bet history is available in the Bet List (unsettled bets) and Statement (settled bets) tabs on the top left panel of your betting screen.
What should I do in case of an error or dispute?
Kindly contact our 24/7 customer service team via Live Chat and provide the information as follows:
Username
Game Details
Name of game
Bet ID
Bet Amount
Bet time
What happens if I disconnect from a game?
If you are disconnected from the game due to a connection problem, your bet will be recorded and paid based on the results of the round. You can check the results in the game history.
Can I change or cancel my bet?
Unfortunately, once you’ve confirmed your bet, it’s not possible to cancel or edit it. Always make sure that the details of your bet are correct before you confirm it.
What is a Number Game?
A number game is played by betting on the numbers of the balls drawn from a bingo machine. There are 75 different numbers to choose from and 3 of those numbers are drawn in each game. Players may place bets during each ball interval to guess the outcome of the next ball, and different odds will be given for every single ball drawn. All game results shall be settled after each ball is drawn.
There are 5 bet types:
Next Over/Under
Ball numbers 1 to 37 are considered as ‘Under’ and ball numbers 38 to 75 are considered as ‘Over’.
Next Odd/Even
Bet on whether the winning number will be odd or even.
Next Red/Blue
Bet on the colour of the winning number.
Next Combo
A combination bet of Next Odd/Even and Next Red/Blue .
Number Wheel
It is played by betting on a single number or on a group of numbers. You can see the offered odds on a single number placed beside each ball number. There are three bet types which allow players to bet in several groups of numbers to bring you different chances for a win and different payoffs:
Five-numbers bet type which are arranged horizontally in a row.
Fifteen-numbers bet type either in a row or in a column based on the layout.
Twenty-five numbers bet type which brings you the biggest chance of winning.
What should I do in case of an error or dispute?
Kindly contact our 24/7 customer service team via Live Chat and provide the information as follows:
Username
Game Details
Name of game
Bet ID
Bet amount
Bet Time
What happens if I disconnect from a game?
If you are disconnected from the game due to a connection problem, your bet will be recorded and paid based on the results of the round. You can check the results in the game history.
Can I get a refund if I make a wrong bet?
Unfortunately, once you’ve confirmed your bet, it’s not possible to cancel/edit it or request for a refund. Always make sure that the details of your bet are correct before you confirm it.
Atlético de Madrid
Bundesliga
Bangla Tigers Mississauga
San Francisco Unicorns
